Privacy Policy
Last updated: March 2026
Atlas LLC ("Atlas," "we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our services.
By using Atlas, you consent to the practices described in this policy.
1. Information We Collect
We collect information that you provide directly to us, as well as information generated through your use of our services. This includes:
- Personal identification: Your name, email address, phone number, and mailing address
- Billing information: Payment card details and billing address, processed through our third-party payment processor (we do not store full card numbers on our servers)
- Survey and application responses: Answers you provide during the membership application process or in community surveys
- Profile information: Any details you choose to share in your community profile, including professional background and interests
- Communications: Messages, emails, and correspondence you send to us or share within the community platform
- Usage data: Information about how you interact with our website and community platform, including pages visited, features used, and session duration
- Device information: Browser type, operating system, IP address, and general location data
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service delivery: To provide, maintain, and manage your Atlas membership and community access
- Communication: To send you membership updates, event details, scheduling confirmations, and responses to your inquiries
- Billing: To process payments, manage subscriptions, and handle billing-related requests
- Improvement: To understand how members use our services so we can improve the community experience, content, and features
- Safety and integrity: To enforce our Terms of Service, protect member safety, and prevent misuse of the platform
- Legal compliance: To meet our legal obligations and respond to lawful requests from authorities
We do not sell your personal information to third parties.
3. Third-Party Services
We use trusted third-party services to operate Atlas. These providers may have access to your personal information only to perform specific tasks on our behalf and are obligated to protect it. Our key service providers include:
- GoHighLevel: Customer relationship management, email and SMS communications, and funnel hosting
- Calendly: Scheduling calls and booking appointments
- Email service provider: Sending transactional and community emails
- Payment processor: Handling recurring membership billing and payment security
- Analytics tools: Tracking website usage and performance metrics
- Community platform: Hosting the Atlas Forum, discussions, and member interactions
Each third-party provider operates under its own privacy policy. We encourage you to review those policies for details on how they handle your data.
4. Cookies and Tracking
Our website uses cookies and similar tracking technologies to improve your experience. These include:
- Essential cookies: Required for basic site functionality, such as maintaining your login session
- Analytics cookies: Help us understand site traffic and usage patterns so we can improve our content and user experience
- Marketing cookies: Used to measure the effectiveness of our advertising and outreach efforts
You can manage cookie preferences through your browser settings. Disabling certain cookies may limit your ability to use some features of our site.
5. Data Retention
We retain your personal information for as long as your membership is active and for a reasonable period afterward to fulfill our legal, accounting, and reporting obligations.
Specifically:
- Active member data: Retained throughout your membership
- Post-cancellation data: Retained for up to 24 months after cancellation, unless you request earlier deletion
- Billing records: Retained for up to 7 years as required for tax and financial reporting
- Community content: Posts, comments, and shared materials may remain in the community even after cancellation, unless you request removal
6. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Ask us to update or correct inaccurate information
- Deletion: Request that we delete your personal information, subject to our legal retention obligations
- Portability: Request your data in a commonly used, machine-readable format
- Opt out: Unsubscribe from marketing communications at any time using the link in our emails or by contacting us directly
To exercise any of these rights, please contact us at the email address listed below. We will respond to your request within 30 days.
7. CCPA Rights (California Residents)
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with additional rights regarding your personal information:
- Right to know: You may request details about the categories and specific pieces of personal information we have collected about you
- Right to delete: You may request deletion of your personal information, with certain exceptions
- Right to opt out: You may opt out of the sale of your personal information. Atlas does not sell personal information
- Right to non-discrimination: We will not discriminate against you for exercising your CCPA rights
To submit a CCPA request, please contact us using the information in the Contact section below. We may need to verify your identity before processing your request.
8. GDPR Rights (EU/EEA Residents)
If you are located in the European Union or European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR):
- Lawful basis: We process your data based on your consent (provided at sign-up), contractual necessity (to deliver your membership), and our legitimate interests (to improve and protect our services)
- Right to restrict processing: You may request that we limit how we use your data in certain circumstances
- Right to object: You may object to processing based on our legitimate interests
- Right to withdraw consent: You may withdraw your consent at any time, without affecting the lawfulness of processing conducted before withdrawal
- Right to lodge a complaint: You have the right to file a complaint with your local data protection authority
For GDPR-related inquiries, please contact us at the email address below.
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure server infrastructure, and access controls for our team.
However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential.
10. Children's Privacy
Atlas is not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18. If we become aware that we have inadvertently collected data from a minor, we will take steps to delete that information promptly.
If you believe a minor has provided us with personal information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make changes, we will revise the "Last updated" date at the top of this page.
For significant changes, we will notify active members via email. Your continued use of Atlas after any changes are posted constitutes your acceptance of the updated policy.
12. Contact Information
If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please contact us:
Atlas LLC
Email: [EMAIL]
Address: [ADDRESS]